The Fast on the Road Trusts the Sharp in Video Surveillance

Kawasaki, the Japan based technological enterprise is working towards the formation of a technology corporate group. The company’s diverse technologically advanced products are used on land, sea, air and even space. Its offerings range from environmental, recycling and industrial plants to automobile and infrastructure equipment. At every step, Kawasaki pays the utmost attention to the sustenance of humankind and environment. This century old company has been able to establish a firm foundation as a leading technological enterprise.

Projet highlight:

Number of locations: 12.
Major use: Centralized monitoring.
Why Matrix: Pan India presence and service support.

Business challenge

The company’s automobile division is spread all over the global. The company has various franchise stores operated by respective owners in India, and the consistency in branding and customer service across these stores has been a huge concern for the company. They wanted a solution that could enable them to view the stores from a central location, specially the front end where their premium vehicles were displayed. They also wanted to monitor how the employees interacted with customers, cleanliness of the premises, whether the products were displayed in the right order, branding in the store and other process compliances. But at the same time, they did not want to invest in recorders as the numbers of cameras at individual locations were very limited.

Matrix solution

Matrix installed high resolution IP cameras at each store facilitating crystal clear images of every corner of the premise. This helps the company monitor every aspect of brand management such as order of vehicles, customer service, cleanliness, behavior of employees etc.

Cameras were installed at each location based on the requirement and connected to a network switch with the help of CAT6 cables. Since there was a private connectivity between all the geographically separated locations, all cameras at various locations were configured locally with VPN functionality (same class of IP address), and were viewed at a central location without port forwarding. A Matrix NVR was placed at the central location, and all the cameras from different locations were connected to it. This allowed streams from all twelve locations to be viewed on a single screen. In this way, Matrix helped the automobile giant maintain process compliance in its stores throughout the country.